1. Privacy Policy

At Repeatsender, safeguarding your privacy is a core commitment. This section explains what information we collect, how we use it, how we protect it, and your rights regarding your data.

1.1 Information We Collect

We collect only the information necessary to provide our services and comply with legal obligations. This includes:

• Personal Information: Data you voluntarily provide, such as:
  • Full name, email address, and billing details (e.g., credit card number, billing address) when purchasing the Software or contacting us.
  • Any additional details you include in communications (e.g., support tickets, feedback forms).
• Non-Personal Information: Automatically collected data when you use the Site, including:
  • Technical details: IP address, browser type/version, operating system, device model, screen resolution, and time zone.
  • Usage statistics: Pages visited, time spent on each page, clicks, and referral sources (e.g., search engines or links), all aggregated and anonymized.
• Transactional Information: Records related to purchases, such as:
  • Order ID, date and time of purchase, payment amount, and product details, linked to your personal information for accounting and support purposes.

We avoid collecting unnecessary data and limit our scope to what's essential for functionality and legal compliance.

1.2 How We Use Your Information

Your information supports the following purposes:

• Transactional Purposes: To process payments, deliver the Software (e.g., via email or download link), issue receipts, and manage your account.
• Communication: To answer your questions, provide technical support, and notify you of critical updates (e.g., Software patches, Policy changes).
• Site and Software Improvement: To analyze anonymized trends (e.g., peak usage times, popular features) and enhance user experience, performance, and functionality.
• Legal and Administrative Compliance: To meet obligations such as tax reporting, fraud prevention, or responding to legal requests (e.g., subpoenas, court orders).

We do not repurpose your data for unrelated activities, ensuring it stays aligned with these stated goals.

1.3 Information We Do Not Track or Sell

We prioritize your trust:

• No External Tracking: We do not monitor your activities on other websites, apps, or platforms beyond our Site.
• No Data Sales: We do not sell, rent, lease, trade, or share your personal information with third parties for marketing, advertising, or any purpose unrelated to delivering our services.
• Limited Exceptions:
  • Payment Processors: We share minimal payment data (e.g., card details) with secure third-party processors like Stripe or PayPal to complete transactions.
  • Legal Requirements: We may disclose data if compelled by law, regulation, or government authority.

1.4 Third-Party Services

We rely on select third parties to operate:

• Payment Processors: Companies like Stripe or PayPal handle transactions securely. They operate under their own privacy policies, which we recommend you review. We don't store full payment details ourselves.
• Hosting Providers: Our Site runs on servers managed by third-party hosts, who may log basic access data (e.g., IP addresses) as part of their operations.
• Email and Support Tools: We use third-party services to send transactional emails (e.g., purchase confirmations) and manage support requests.

These providers are independent entities, and we're not responsible for their privacy or security practices. Links to their policies are available on their websites.

1.5 Cookies and Tracking Technologies

• Minimal Use: We may use basic cookies (e.g., session cookies) to enable Site features like navigation or checkout. These expire when you close your browser.
• No Invasive Tracking: We avoid advertising cookies, analytics tools (e.g., Google Analytics), or technologies that profile your behavior across the web.
• Opt-Out: Most browsers allow you to disable cookies, though this may limit Site functionality.

1.6 Data Security

We implement reasonable safeguards:

• Encryption: Data is encrypted in transit (e.g., HTTPS) and at rest where feasible.
• Access Control: Only authorized personnel, bound by confidentiality, can access your data.
• Limitations: No system is foolproof. We cannot guarantee protection against all breaches (e.g., hacking, unforeseen vulnerabilities), but we strive to minimize risks.

1.7 Data Retention

We keep your data only as long as necessary:

• Transactional Records: Retained for 7 years to comply with tax laws and auditing requirements.
• Support Correspondence: Kept for 1 year to address follow-ups, then deleted unless legally required.
• Anonymized Data: Usage statistics may be stored indefinitely for long-term analysis.
• Deletion Process: Expired data is securely erased or anonymized to prevent recovery.

1.8 Your Rights

Depending on your location (e.g., GDPR for EU, CCPA for California), you may have:

• Access: Request a detailed report of your data.
• Correction: Fix inaccurate or outdated information.
• Deletion: Ask us to remove your data, subject to legal retention rules.
• Objection: Challenge specific uses (though we don't use data for marketing).
• Portability: Request your data in a transferable format.

To exercise these rights, email contact@repeatsender.com with your request and proof of identity. We'll respond within 30 days (or sooner if required by law).

1.9 International Data Transfers

• Location: We're based in Finland, so your data may be transferred and stored here.
• Compliance: We adhere to laws like GDPR for cross-border transfers, using safeguards where needed.
• Risks: Other countries may have weaker privacy laws, which you accept by using our services.

2. Terms of Use

This section defines the rules for using our Site and Software, your responsibilities, and our legal protections.

2.1 Software Description

Repeatsender is a Telegram automation tool designed to simplify messaging tasks (e.g., scheduling, repeating messages). It's provided "as is" and must be used legally, per Telegram's terms and local laws.

2.2 License Grant

• Scope: Upon purchase, you receive a limited, non-exclusive, non-transferable, revocable license to install and use the Software on your devices for personal or business purposes aligned with this Policy.
• Restrictions: You may not:
  • Share, sublicense, resell, or distribute the Software to others.
  • Modify, adapt, translate, or create derivative versions.
  • Reverse-engineer, decompile, or disassemble it, except where legally allowed.

2.3 User Responsibility and No Liability

• Your Duty: You bear full responsibility for how you use the Software, including configuration, message content, and compliance with Telegram's policies and all applicable laws (e.g., anti-spam regulations).
• No Oversight: We don't monitor, control, or endorse your usage or its outcomes. You use it at your own risk.
• No Liability: Repeatsender, its affiliates, employees, and agents are not liable for any damages, including:
  • Direct, indirect, incidental, special, consequential, punitive, or exemplary damages.
  • Losses like financial harm, data loss, or reputational damage.
  • Legal penalties from your actions (e.g., Telegram bans, lawsuits).
• Indemnification: You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, or costs (including legal fees) arising from your use or misuse of the Software or Site.

2.4 Prohibited Uses

You may not:

• Violate laws, regulations, or ordinances (local, national, or international).
• Infringe others' rights (e.g., intellectual property, privacy).
• Engage in fraud, deception, or harmful acts (e.g., phishing, harassment).
• Attempt unauthorized access to our systems or Software code.
• Introduce malware, viruses, or disruptive code.

2.5 No Warranties

• As-Is Basis: The Site and Software are offered "as is" and "as available," without warranties, express or implied, including:
  • Merchantability, fitness for a specific purpose, or non-infringement.
  • Accuracy, reliability, or error-free operation.
• Risks: We don't guarantee compatibility with all devices, Telegram updates, or your specific needs.

2.6 Updates and Modifications

• Updates: We may release optional updates or patches—you're responsible for installing them.
• Changes: We can modify, suspend, or discontinue the Site or Software anytime, without notice or liability.

2.7 Termination

• Grounds: We may terminate your license or access immediately if:
  • You breach this Policy.
  • We detect misuse or illegal activity.
  • We end the product/service.
• Effect: You must stop using the Software and delete all copies. No refunds apply.

2.8 Refunds and Cancellations

• Policy: Sales are final unless otherwise stated at purchase.
• Exceptions: Refunds may be considered (at our discretion) for issues like Software failure within 7 days. Email contact@repeatsender.com with order details and reason.
• Limits: No refunds for dissatisfaction, misuse, or Telegram changes.

2.9 Force Majeure

We're not liable for delays or failures due to uncontrollable events (e.g., natural disasters, cyberattacks, government actions, third-party outages).

3. Intellectual Property

• Ownership: The Site, Software, and all content (code, designs, text, logos, etc.) are owned by Repeatsender or our licensors, protected by copyright, trademark, and other laws globally.
• Restrictions: You may not copy, reproduce, distribute, or modify any part without explicit permission, except as allowed here.
• Trademarks: "Repeatsender" and related logos are our trademarks—unauthorized use is prohibited.

4. Limitation of Liability

• Scope: To the fullest extent permitted by law, Repeatsender and its affiliates/officers/employees are not liable for:
  • Direct, indirect, incidental, special, consequential, or punitive damages.
  • Losses of profits, revenue, data, or goodwill.
• Cap: If liability applies, our total responsibility won't exceed your payment amount.
• Awareness: This applies even if we're warned of potential damages.

5. Governing Law and Dispute Resolution

• Law: This Policy is governed by Finnish law, excluding conflict of law principles.
• Jurisdiction: Disputes must be resolved in Uusimaa, Finland courts—you waive venue objections.
• Individual Basis: No class or collective actions allowed.

6. Changes to This Policy

• Updates: We may revise this Policy to reflect operational, technological, or legal changes.
• Notification: Changes will be posted here with an updated "Effective Date." Significant updates may be emailed to your registered address.
• Acceptance: Continued use post-changes means you agree to the new terms.

7. Miscellaneous

• Severability: If any part is invalid, the rest remains enforceable.
• Entire Agreement: This is the full agreement, overriding prior understandings.
• No Waiver: Not enforcing a term doesn't waive it.
• Assignment: You can't transfer this Policy; we can.

8. Contact Us

For inquiries or support:

Email: contact@repeatsender.com

Response Time: Typically 1-3 business days; complex issues may take longer.

Made In Switzerland

2020 Lomita Blvd,
Torrance, CA 90101
United States